Privacy Policy
Draft for Valerie’s review — not yet effective
Sonia Fayes Botanicals LLC operates Sonia Faye’s Botanicals and is responsible for how customer information is used in its business. Our website, online store, booking forms, and customer records are managed through Wix.
Information collected and used: When you contact us, order, or book a party, we collect information you provide, such as name, email, phone number, billing or shipping address, order and booking details, and messages. We use it to fulfill orders, arrange bookings, provide service updates, answer questions, process refunds, maintain records, and meet legal obligations. Please do not send medical records or sensitive health information through this website. Wix and connected services may collect IP addresses, browser and device information, pages visited, and cookie information to operate and secure the site. [Owner review: identify optional analytics and advertising tools and verify consent settings.]
Wix and service providers
Information is stored and processed through Wix hosting, store, booking, and customer-management services. Payment information is handled by the provider shown during checkout. Relevant details may be shared with payment processors, delivery providers, and services needed for bookings and communications. Wix and its providers may process information outside your country. Link "Wix Privacy Policy" to https://www.wix.com/about/privacy. Using Wix does not transfer our responsibility for our own data practices to Wix.
Communications and choices
We use contact details for order, booking, and customer-service communications. [Owner review: confirm promotional email or SMS practices, consent collection, and unsubscribe options.] Contact us to request access, correction, or deletion, subject to applicable law and records we must retain. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.
Retention and security
We retain information for the purposes described and applicable recordkeeping obligations. [Owner review: approve retention periods or criteria for orders, bookings, inquiries, and marketing records.] Access should be limited to authorized people with a business need. No online system guarantees absolute security.
Cookies
This Wix site uses cookies and similar technologies for security, shopping carts, account access, and other features. Optional tools may use cookies for preferences, analytics, or advertising. Link to Cookies Information.
Contact and updates
Call 850-824-8222 or write to Sonia Faye’s Botanicals, 9216 N Palafox St, Pensacola FL 32534. [Owner review: confirm a monitored privacy email.] Additional rights and complaint options may apply under relevant laws. We may update this policy as practices change. Effective date: [publication date].